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COUNTRY RANK
46 /79
SCORE
42 /120
STRENGTHS
South Africa ranks 52nd in GCI 2019.

Overall, the country has witnessed an improvement in the supply of ICT services and the user experience. Smartphone penetration has hit the maximum possible score, as has mobile broadband use. Moving forward, continuous investment in ICT infrastructure and security will be necessary to support the development of ICT in South Africa, as it tries to pull itself into the above-average group of nations.

Vodacom Group has created Africa’s first standards-based, commercial 5G service using 3.5GHz spectrum to initially deliver Fixed-Wireless Access broadband services for two enterprise customers in Lesotho. These subscribers now enjoy quicker deployment of broadband services with fiber-like connection speeds. With early access to this new technology, entrepreneurs, industry leaders, government, and the operator will be able to work together in the future to develop and incubate innovative applications to power digital transformation in Lesotho. In another first, the same standards-based 5G technology will now be deployed in South Africa, with speeds in excess of 700 Mbps and latencies of less than 10 milliseconds.
OPPORTUNITIES
Progress on cloud computing, IoT, and AI applications has increased in Africa and is set to rise further.

Ethos (a private equity investment firm) has launched a new fund, targeting R1 billion for investment in artificial intelligence (AI) companies in South Africa. The Center for Artificial Intelligence Research (CAIR) will take the lead in foundational, directed, and applied research into various aspects of Artificial Intelligence. At the same time, the University of Pretoria and MultiChoice South Africa have partnered to develop and sustain skills in AI, specifically machine learning technology skills.
Compare South Africa's 2020 results with up to 3 other countries or years: Add another country
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Country Ranks
2020
/79



Country Scores
2020
/120



The Four Technology Enablers
Up from last year
Down from last year
ZA 2020
   ---  Average 2020
BROADBAND
45
0 30 120
CLOUD
45
0 30 120
AI
45
0 30 120
IOT
45
0 30 120
The Four Pillars
Up from last year
Down from last year
ZA 2020
   ---  Average 2020
SUPPLY
45
0 30 120
DEMAND
45
0 30 120
EXPERIENCE
45
0 30 120
POTENTIAL
45
0 30 120
The 40 Indicators
ZA 2020
   ---  Average 2020
10
SCORE
10
SCORE
ICT
Investment

1
CN
CN
CN
CN
10
SCORE
Telecom
Investment

1
CN
CN
CN
CN
10
SCORE
ICT
Laws

1
CN
CN
CN
CN
10
SCORE
International
Internet
Bandwidth
1
CN
CN
CN
CN
10
SCORE
Fiber
Optic

1
CN
CN
CN
CN
10
SCORE
4G&5G
Connections

1
CN
CN
CN
CN
10
SCORE
AI Investment

1
CN
CN
CN
CN
10
SCORE
Cloud
Investment

1
CN
CN
CN
CN
10
SCORE
Security
Software
Investment

1
CN
CN
CN
CN
10
SCORE
IoT
Investment

1
CN
CN
CN
CN
10
SCORE
10
SCORE
App
Downloads

1
CN
CN
CN
CN
10
SCORE
E-Commerce Transactions

1
CN
CN
CN
CN
10
SCORE
Smartphone
Penetration

1
CN
CN
CN
CN
10
SCORE
Computer
Households

1
CN
CN
CN
CN
10
SCORE
Fixed Broadband
Subscriptions
1
CN
CN
CN
CN
10
SCORE
Mobile
Broadband
Subscriptions
1
CN
CN
CN
CN
10
SCORE
AI
Demand


1
CN
CN
CN
CN
10
SCORE
Cloud
Migration

1
CN
CN
CN
CN
10
SCORE
Secured
Internet
Servers

1
CN
CN
CN
CN
10
SCORE
IoT
Installed Base

1
CN
CN
CN
CN
10
SCORE
10
SCORE
E-Government
Services

1
CN
CN
CN
CN
10
SCORE
Telecom
Customer Service
1
CN
CN
CN
CN
10
SCORE
Internet
Participation

1
CN
CN
CN
CN
10
SCORE
Broadband
Download
Speed
1
CN
CN
CN
CN
10
SCORE
Fixed
Broadband
Affordabillity
1
CN
CN
CN
CN
10
SCORE
Mobile
Broadband
Affordability
1
CN
CN
CN
CN
10
SCORE
IoT
Analytics

1
CN
CN
CN
CN
10
SCORE
Cloud
Experience

1
CN
CN
CN
CN
10
SCORE
Cybersecurity
Awareness


1
CN
CN
CN
CN
10
SCORE
Data Creation


1
CN
CN
CN
CN
10
SCORE
10
SCORE
R&D
Expenditure

1
CN
CN
CN
CN
10
SCORE
ICT
Patents

1
CN
CN
CN
CN
10
SCORE
IT
Workforce

1
CN
CN
CN
CN
10
SCORE
Software
Developers

1
CN
CN
CN
CN
10
SCORE
ICT Influencing
New Business
Models
1
CN
CN
CN
CN
10
SCORE
AI
Potential
1
CN
CN
CN
CN
10
SCORE
Mobile Potential


1
CN
CN
CN
CN
10
SCORE
Cloud
Potential

1
CN
CN
CN
CN
10
SCORE
Broadband Potential


1
CN
CN
CN
CN
10
SCORE
IoT
Potential

1
CN
CN
CN
CN
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