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COUNTRY RANK
61 /79
SCORE
34 /120
STRENGTHS
Vietnam ranks 57th in GCI 2019, a move up from 60th last year.

Vietnam is still in the early stages of ICT infrastructure development. It scores below the global average on most indicators. The growth of more online content could accelerate development. The Internet is commonly used in Vietnam for basic needs such as business emails and online searches by consumers. The lack of content in Vietnamese and fragmented information sources are hindering this country as it tries to take the next step up. Compared with previous years, Vietnam's fixed-line and mobile broadband penetration have both grown, along with smartphone penetration.

Viettel Group, Vietnam's largest mobile carrier, plans to launch ultrafast 5G networks in 2021, a move expected to support self-driving cars and other cutting-edge services that depend on nearly instantaneous data communication. Rival mobile service providers like MobiFone and Vinaphone are expected to launch 5G around the same time. This would make Vietnam an early adopter of the advanced standard. The country was one of the last of Southeast Asia's larger economies to roll out 4G. Vietnam's Ministry of Information and Communications is encouraging the development of broadband infrastructure. This involves fast completion of 4G network coverage and the early rollout of 5G to enhance the performance of the Internet of Things (IoT).
OPPORTUNITIES
Artificial Intelligence (AI) is taking center stage globally, and Vietnam has joined the race to boost Vietnamese technology start-ups. The Vietnamese are new to the field of AI, but chatbots and image recognition services are already up and running. A group of developers has introduced Hana, an artificial intelligence program, which answers customer queries in a human voice. The state government and the Central Party are focused on developing high-skilled human resources and attracting talented workers, especially scientists and scholars, from all over the world to support the development of AI in the nation.
Compare Vietnam's 2019 results with up to 3 other countries or years: Add another country
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Country Ranks
2019
/79



Country Scores
2019
/120



The Four Technology Enablers
Up from last year
Down from last year
VN 2019
   ---  Average 2019
BROADBAND
45
0 30 120
CLOUD
45
0 30 120
AI
45
0 30 120
IOT
45
0 30 120
The Four Pillars
Up from last year
Down from last year
VN 2019
   ---  Average 2019
SUPPLY
45
0 30 120
DEMAND
45
0 30 120
EXPERIENCE
45
0 30 120
POTENTIAL
45
0 30 120
The 40 Indicators
VN 2019
   ---  Average 2019
10
SCORE
10
SCORE
ICT
Investment

1
CN
CN
CN
CN
10
SCORE
Telecom
Investment

1
CN
CN
CN
CN
10
SCORE
ICT
Laws
1
CN
CN
CN
CN
10
SCORE
International
Internet
Bandwidth
1
CN
CN
CN
CN
10
SCORE
Fiber
Optic

1
CN
CN
CN
CN
10
SCORE
4G
Connections

1
CN
CN
CN
CN
10
SCORE
AI Investment

1
CN
CN
CN
CN
10
SCORE
Cloud
Investment

1
CN
CN
CN
CN
10
SCORE
Security
Software
Investment

1
CN
CN
CN
CN
10
SCORE
IoT
Investment

1
CN
CN
CN
CN
10
SCORE
10
SCORE
App
Downloads

1
CN
CN
CN
CN
10
SCORE
E-Commerce Transactions

1
CN
CN
CN
CN
10
SCORE
Smartphone
Penetration

1
CN
CN
CN
CN
10
SCORE
Computer
Households

1
CN
CN
CN
CN
10
SCORE
Fixed Broadband
Subscriptions
1
CN
CN
CN
CN
10
SCORE
Mobile
Broadband
Subscriptions
1
CN
CN
CN
CN
10
SCORE
AI-enabled
Robotics


1
CN
CN
CN
CN
10
SCORE
Cloud
Migration

1
CN
CN
CN
CN
10
SCORE
Secured
Internet
Servers

1
CN
CN
CN
CN
10
SCORE
IoT
Installed Base

1
CN
CN
CN
CN
10
SCORE
10
SCORE
E-Government
Services

1
CN
CN
CN
CN
10
SCORE
Telecom
Customer Service
1
CN
CN
CN
CN
10
SCORE
Internet
Participation

1
CN
CN
CN
CN
10
SCORE
Broadband
Download
Speed
1
CN
CN
CN
CN
10
SCORE
Fixed
Broadband
Affordabillity
1
CN
CN
CN
CN
10
SCORE
Mobile
Broadband
Affordability
1
CN
CN
CN
CN
10
SCORE
IoT
Analytics

1
CN
CN
CN
CN
10
SCORE
Cloud
Experience

1
CN
CN
CN
CN
10
SCORE
Cybersecurity
Awareness


1
CN
CN
CN
CN
10
SCORE
Data Creation


1
CN
CN
CN
CN
10
SCORE
10
SCORE
R&D
Expenditure

1
CN
CN
CN
CN
10
SCORE
ICT
Patents

1
CN
CN
CN
CN
10
SCORE
IT
Workforce

1
CN
CN
CN
CN
10
SCORE
Software
Developers

1
CN
CN
CN
CN
10
SCORE
ICT Influencing
New Business
Models
1
CN
CN
CN
CN
10
SCORE
AI
Potential
1
CN
CN
CN
CN
10
SCORE
Mobile Potential


1
CN
CN
CN
CN
10
SCORE
Cloud
Potential

1
CN
CN
CN
CN
10
SCORE
Broadband Potential


1
CN
CN
CN
CN
10
SCORE
IoT
Potential

1
CN
CN
CN
CN
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