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COUNTRY RANK
37 /79
SCORE
45 /120
STRENGTHS
Kuwait slipped from 45th to 46th position in GCI 2019.

Kuwait achieved maximum scores in smartphone and mobile broadband penetration. Its 4G investment score also improved by 2 points over last year. Kuwait also receive a maximum score for Internet use this year. Even so, Kuwait is still below average levels in more advanced ICT technologies. Fixed and mobile broadband affordability experienced a drop, together with the customer service and cloud computing user experience. According to GCI indicators, Kuwait needs to improve its fixed broadband penetration to meet the need for digitalization from its business sector. Cloud computing, e-government and machine-to-machine services are expected to be key growth areas for the Kuwaiti ICT sector, with new infrastructure investments creating a wide variety of opportunities for cloud service providers.
OPPORTUNITIES
The Kuwait National Development Plan is a unified strategy intended to transform Kuwait into a financial, cultural, and institutional leader in the region. The plan is organized around enhancing Kuwait’s regional and global presence in spheres such as diplomacy, trade, culture, and philanthropy, and developing and modernizing the national infrastructure to improve quality of life for all citizens.

The first phase includes the launch of the Kuwait Internet Interconnection Project (KCCI), which will link all telecommunication networks operating in the country together. It aims to enhance the efficiency and quality of services offered to the public, and to link the country's telecommunication networks in the most efficient way. In phase 2, the plan will bring interconnection with all networks in the Middle East, followed by an international third phase. The ambition of this program indicates Kuwait's determination to make a qualitative leap in information exchange technology. It has strengthened itself locally and regionally through partnerships with the major ICT institutions. Kuwait has learned much from their expertise and experience, which is has helped to improve the country's performance in the GCI.
Compare Kuwait's 2020 results with up to 3 other countries or years: Add another country
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Country Ranks
2020
/79



Country Scores
2020
/120



The Four Technology Enablers
Up from last year
Down from last year
KW 2020
   ---  Average 2020
BROADBAND
45
0 30 120
CLOUD
45
0 30 120
AI
45
0 30 120
IOT
45
0 30 120
The Four Pillars
Up from last year
Down from last year
KW 2020
   ---  Average 2020
SUPPLY
45
0 30 120
DEMAND
45
0 30 120
EXPERIENCE
45
0 30 120
POTENTIAL
45
0 30 120
The 40 Indicators
KW 2020
   ---  Average 2020
10
SCORE
10
SCORE
ICT
Investment

1
CN
CN
CN
CN
10
SCORE
Telecom
Investment

1
CN
CN
CN
CN
10
SCORE
ICT
Laws

1
CN
CN
CN
CN
10
SCORE
International
Internet
Bandwidth
1
CN
CN
CN
CN
10
SCORE
Fiber
Optic

1
CN
CN
CN
CN
10
SCORE
4G&5G
Connections

1
CN
CN
CN
CN
10
SCORE
AI Investment

1
CN
CN
CN
CN
10
SCORE
Cloud
Investment

1
CN
CN
CN
CN
10
SCORE
Security
Software
Investment

1
CN
CN
CN
CN
10
SCORE
IoT
Investment

1
CN
CN
CN
CN
10
SCORE
10
SCORE
App
Downloads

1
CN
CN
CN
CN
10
SCORE
E-Commerce Transactions

1
CN
CN
CN
CN
10
SCORE
Smartphone
Penetration

1
CN
CN
CN
CN
10
SCORE
Computer
Households

1
CN
CN
CN
CN
10
SCORE
Fixed Broadband
Subscriptions
1
CN
CN
CN
CN
10
SCORE
Mobile
Broadband
Subscriptions
1
CN
CN
CN
CN
10
SCORE
AI
Demand


1
CN
CN
CN
CN
10
SCORE
Cloud
Migration

1
CN
CN
CN
CN
10
SCORE
Secured
Internet
Servers

1
CN
CN
CN
CN
10
SCORE
IoT
Installed Base

1
CN
CN
CN
CN
10
SCORE
10
SCORE
E-Government
Services

1
CN
CN
CN
CN
10
SCORE
Telecom
Customer Service
1
CN
CN
CN
CN
10
SCORE
Internet
Participation

1
CN
CN
CN
CN
10
SCORE
Broadband
Download
Speed
1
CN
CN
CN
CN
10
SCORE
Fixed
Broadband
Affordabillity
1
CN
CN
CN
CN
10
SCORE
Mobile
Broadband
Affordability
1
CN
CN
CN
CN
10
SCORE
IoT
Analytics

1
CN
CN
CN
CN
10
SCORE
Cloud
Experience

1
CN
CN
CN
CN
10
SCORE
Cybersecurity
Awareness


1
CN
CN
CN
CN
10
SCORE
Data Creation


1
CN
CN
CN
CN
10
SCORE
10
SCORE
R&D
Expenditure

1
CN
CN
CN
CN
10
SCORE
ICT
Patents

1
CN
CN
CN
CN
10
SCORE
IT
Workforce

1
CN
CN
CN
CN
10
SCORE
Software
Developers

1
CN
CN
CN
CN
10
SCORE
ICT Influencing
New Business
Models
1
CN
CN
CN
CN
10
SCORE
AI
Potential
1
CN
CN
CN
CN
10
SCORE
Mobile Potential


1
CN
CN
CN
CN
10
SCORE
Cloud
Potential

1
CN
CN
CN
CN
10
SCORE
Broadband Potential


1
CN
CN
CN
CN
10
SCORE
IoT
Potential

1
CN
CN
CN
CN
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