Kuwait slipped from 45th to 46th position in GCI 2019.
Kuwait achieved maximum scores in smartphone and mobile broadband penetration. Its 4G investment score also improved by 2 points over last year. Kuwait also receive a maximum score for Internet use this year. Even so, Kuwait is still below average levels in more advanced ICT technologies. Fixed and mobile broadband affordability experienced a drop, together with the customer service and cloud computing user experience. According to GCI indicators, Kuwait needs to improve its fixed broadband penetration to meet the need for digitalization from its business sector. Cloud computing, e-government and machine-to-machine services are expected to be key growth areas for the Kuwaiti ICT sector, with new infrastructure investments creating a wide variety of opportunities for cloud service providers.