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COUNTRY RANK
64 /79
SCORE
33 /120
STRENGTHS
Indonesia maintains its ranking at 62nd in GCI 2019.

There has not been any significant improvement in its GCI indicators. The majority of the country’s scores remain below the global average, with only 4G coverage showing an improvement. Mobile broadband subscription rates and smartphone penetration peaked last year. Indonesia's 4G coverage is growing steadily, as is the total number of Internet users. The slow development of fixed networks is hindering the nation as it tries to grow digital industries using sluggish ICT equipment. One area of focus could be improving connectivity for home and business use by providing high-quality broadband access throughout Indonesia. By creating better communication access to telecommunications and information, business opportunities and Internet-based employment (e-commerce) would open up. In turn, this would make Indonesia’s labor markets more efficient, and will improve the skills of Indonesian workers in the global market. Indonesia has a population of 260 million according to the United Nations, 93.4 million of whom are Internet users. This population reflects huge potential for e-commerce. GCI indicators show that Indonesia achieved outstanding scores in some dimensions including its legal system, strong telecommunication infrastructure investment by service providers, and the high percentage of the population owning a connected smartphone.
OPPORTUNITIES
The Indonesian government has published the Roadmap for National Electronic Commerce (E-Commerce), which is designed to be a guide to help the central and regional governments to establish policies, and an action plan to accelerate the growth of e-commerce. It also provides guidance for other stakeholders in the organization of e-commerce activities. There are eight major components to the roadmap: funding, taxation, consumer protections, education and human resources, communications infrastructure, logistics, cyber security, and the organizing body.

The Indonesian government has launched various program with specific targets in Go Digital Vision. These include supporting the e-commerce ecosystem and building a solid foundation towards becoming “The Digital Energy of Asia”. “Farmers and fishermen go digital” aims to encourage 1 million local agriculture sector workers to promote or sell their products through various online platforms or e-commerce.
Compare Indonesia's 2020 results with up to 3 other countries or years: Add another country
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Country Ranks
2020
/79



Country Scores
2020
/120



The Four Technology Enablers
Up from last year
Down from last year
ID 2020
   ---  Average 2020
BROADBAND
45
0 30 120
CLOUD
45
0 30 120
AI
45
0 30 120
IOT
45
0 30 120
The Four Pillars
Up from last year
Down from last year
ID 2020
   ---  Average 2020
SUPPLY
45
0 30 120
DEMAND
45
0 30 120
EXPERIENCE
45
0 30 120
POTENTIAL
45
0 30 120
The 40 Indicators
ID 2020
   ---  Average 2020
10
SCORE
10
SCORE
ICT
Investment

1
CN
CN
CN
CN
10
SCORE
Telecom
Investment

1
CN
CN
CN
CN
10
SCORE
ICT
Laws

1
CN
CN
CN
CN
10
SCORE
International
Internet
Bandwidth
1
CN
CN
CN
CN
10
SCORE
Fiber
Optic

1
CN
CN
CN
CN
10
SCORE
4G&5G
Connections

1
CN
CN
CN
CN
10
SCORE
AI Investment

1
CN
CN
CN
CN
10
SCORE
Cloud
Investment

1
CN
CN
CN
CN
10
SCORE
Security
Software
Investment

1
CN
CN
CN
CN
10
SCORE
IoT
Investment

1
CN
CN
CN
CN
10
SCORE
10
SCORE
App
Downloads

1
CN
CN
CN
CN
10
SCORE
E-Commerce Transactions

1
CN
CN
CN
CN
10
SCORE
Smartphone
Penetration

1
CN
CN
CN
CN
10
SCORE
Computer
Households

1
CN
CN
CN
CN
10
SCORE
Fixed Broadband
Subscriptions
1
CN
CN
CN
CN
10
SCORE
Mobile
Broadband
Subscriptions
1
CN
CN
CN
CN
10
SCORE
AI
Demand


1
CN
CN
CN
CN
10
SCORE
Cloud
Migration

1
CN
CN
CN
CN
10
SCORE
Secured
Internet
Servers

1
CN
CN
CN
CN
10
SCORE
IoT
Installed Base

1
CN
CN
CN
CN
10
SCORE
10
SCORE
E-Government
Services

1
CN
CN
CN
CN
10
SCORE
Telecom
Customer Service
1
CN
CN
CN
CN
10
SCORE
Internet
Participation

1
CN
CN
CN
CN
10
SCORE
Broadband
Download
Speed
1
CN
CN
CN
CN
10
SCORE
Fixed
Broadband
Affordabillity
1
CN
CN
CN
CN
10
SCORE
Mobile
Broadband
Affordability
1
CN
CN
CN
CN
10
SCORE
IoT
Analytics

1
CN
CN
CN
CN
10
SCORE
Cloud
Experience

1
CN
CN
CN
CN
10
SCORE
Cybersecurity
Awareness


1
CN
CN
CN
CN
10
SCORE
Data Creation


1
CN
CN
CN
CN
10
SCORE
10
SCORE
R&D
Expenditure

1
CN
CN
CN
CN
10
SCORE
ICT
Patents

1
CN
CN
CN
CN
10
SCORE
IT
Workforce

1
CN
CN
CN
CN
10
SCORE
Software
Developers

1
CN
CN
CN
CN
10
SCORE
ICT Influencing
New Business
Models
1
CN
CN
CN
CN
10
SCORE
AI
Potential
1
CN
CN
CN
CN
10
SCORE
Mobile Potential


1
CN
CN
CN
CN
10
SCORE
Cloud
Potential

1
CN
CN
CN
CN
10
SCORE
Broadband Potential


1
CN
CN
CN
CN
10
SCORE
IoT
Potential

1
CN
CN
CN
CN
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