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COUNTRY RANK
32 /79
SCORE
48 /120
STRENGTHS
Malaysia ranks 30th in the GCI 2019.

Malaysia received a top score of 10 for its high smartphone and mobile broadband penetration. It is also impressive that Malaysia has improved the affordability of mobile broadband, which is relatively good compared to other adopters and also achieved a two-point jump in 4G coverage over last year. Besides the more affordable mobile broadband, several other GCI indicators relating to the user experience also show improvement, namely e-Government, customer services, Internet use, and download speeds.

Malaysia has rapidly improved its broadband download speeds and broadband penetration within the last few years and has outperformed many other Southeast Asian countries. It is important to give Malaysian companies support for the future by providing a structured approach to digital adoption, so that they can remain competitive in the digital world. Digitalizing Malaysian companies will enhance their global competitiveness, strengthen growth and productivity in the manufacturing industries, create high value-added jobs and reduce dependency on foreign labor, and make stronger SMEs. Emerging technologies should be incorporated where possible. This will help to accelerate the expansion of cloud services, data analytics, and the Internet of Things. Malaysia is seeking cooperation with cloud service providers to accelerate cloud transformation for telecoms service providers.
OPPORTUNITIES
The Malaysian government announced the National Fiber Optic and Connectivity Plan (NFCP), which allocates RM1 billion specifically to develop the nation's broadband infrastructure. The five-year target is to deliver 30 Mbps broadband services in rural and remote areas to give Malaysia world-class infrastructure at an affordable price. Malaysia has also embarked on a “Cloud First” strategy to accelerate the digital economy. The public and private sectors can expect more digital transformation initiatives that will make Malaysia a more productive, efficient, and attractive country to do business in. Broader adoption of cloud services is also expected to benefit the government, which will have access to state-of-the-art security infrastructure and collaborative platforms that will make service deployment to government agencies simpler.

The Digital Free Trade Zone (DFTZ) is another initiative that provides both physical and virtual zones to help SMEs to capitalize on the exponential growth made possible by the combination of the Internet economy and cross-border e-commerce. The launch of the DFTZ will be a boost to Malaysia’s ecommerce roadmap, which aims to double ecommerce growth and increase its contribution to GDP to RM211 billion (approximately US$48 billion) per year by 2020.
Compare Malaysia's 2019 results with up to 3 other countries or years: Add another country
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Country Ranks
2019
/79



Country Scores
2019
/120



The Four Technology Enablers
Up from last year
Down from last year
MY 2019
   ---  Average 2019
BROADBAND
45
0 30 120
CLOUD
45
0 30 120
AI
45
0 30 120
IOT
45
0 30 120
The Four Pillars
Up from last year
Down from last year
MY 2019
   ---  Average 2019
SUPPLY
45
0 30 120
DEMAND
45
0 30 120
EXPERIENCE
45
0 30 120
POTENTIAL
45
0 30 120
The 40 Indicators
MY 2019
   ---  Average 2019
10
SCORE
10
SCORE
ICT
Investment

1
CN
CN
CN
CN
10
SCORE
Telecom
Investment

1
CN
CN
CN
CN
10
SCORE
ICT
Laws
1
CN
CN
CN
CN
10
SCORE
International
Internet
Bandwidth
1
CN
CN
CN
CN
10
SCORE
Fiber
Optic

1
CN
CN
CN
CN
10
SCORE
4G
Connections

1
CN
CN
CN
CN
10
SCORE
AI Investment

1
CN
CN
CN
CN
10
SCORE
Cloud
Investment

1
CN
CN
CN
CN
10
SCORE
Security
Software
Investment

1
CN
CN
CN
CN
10
SCORE
IoT
Investment

1
CN
CN
CN
CN
10
SCORE
10
SCORE
App
Downloads

1
CN
CN
CN
CN
10
SCORE
E-Commerce Transactions

1
CN
CN
CN
CN
10
SCORE
Smartphone
Penetration

1
CN
CN
CN
CN
10
SCORE
Computer
Households

1
CN
CN
CN
CN
10
SCORE
Fixed Broadband
Subscriptions
1
CN
CN
CN
CN
10
SCORE
Mobile
Broadband
Subscriptions
1
CN
CN
CN
CN
10
SCORE
AI-enabled
Robotics


1
CN
CN
CN
CN
10
SCORE
Cloud
Migration

1
CN
CN
CN
CN
10
SCORE
Secured
Internet
Servers

1
CN
CN
CN
CN
10
SCORE
IoT
Installed Base

1
CN
CN
CN
CN
10
SCORE
10
SCORE
E-Government
Services

1
CN
CN
CN
CN
10
SCORE
Telecom
Customer Service
1
CN
CN
CN
CN
10
SCORE
Internet
Participation

1
CN
CN
CN
CN
10
SCORE
Broadband
Download
Speed
1
CN
CN
CN
CN
10
SCORE
Fixed
Broadband
Affordabillity
1
CN
CN
CN
CN
10
SCORE
Mobile
Broadband
Affordability
1
CN
CN
CN
CN
10
SCORE
IoT
Analytics

1
CN
CN
CN
CN
10
SCORE
Cloud
Experience

1
CN
CN
CN
CN
10
SCORE
Cybersecurity
Awareness


1
CN
CN
CN
CN
10
SCORE
Data Creation


1
CN
CN
CN
CN
10
SCORE
10
SCORE
R&D
Expenditure

1
CN
CN
CN
CN
10
SCORE
ICT
Patents

1
CN
CN
CN
CN
10
SCORE
IT
Workforce

1
CN
CN
CN
CN
10
SCORE
Software
Developers

1
CN
CN
CN
CN
10
SCORE
ICT Influencing
New Business
Models
1
CN
CN
CN
CN
10
SCORE
AI
Potential
1
CN
CN
CN
CN
10
SCORE
Mobile Potential


1
CN
CN
CN
CN
10
SCORE
Cloud
Potential

1
CN
CN
CN
CN
10
SCORE
Broadband Potential


1
CN
CN
CN
CN
10
SCORE
IoT
Potential

1
CN
CN
CN
CN
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