Jordan is 64th in GCI 2019, one position down from last year.
Jordan’s performance in general has remained stagnant, with decreased telecom investment and deteriorating customer service experiences. The only improvement this year was in demand for cloud migration.
Broadband penetration (both fixed and mobile) is below average, and Jordan’s performance in other enabling technologies is even worse, as indicated by their low GCI scores. This could hinder ICT development for business use, which is more dependent on fixed cables. In turn, without business creating online services, development on mobile devices could also be limited.