Oman ranks 42nd in the GCI 2019, marking an improvement of one position compared to last year.

Oman scored full marks for smarthphone and mobile broadband penetration, and reached the average level for FTTH and 4G coverage this year. There was a drop in affordability of fixed broadband, but mobile broadband affordability improved. There has been a shift towards advanced technologies such as cloud migration and IoT this year. Users also report a better experience in e-government and Internet use.

Oman now has the ICT infrastructure required to launch more cloud services. Cloud computing services will chiefly benefit SMEs, which will not have to invest large sums in ICT hardware and software, but can subscribe to the services they need. Oman could seize the opportunity of cloud computing to help boost its small business sector.

Oman has made great strides in building up its technological infrastructure and its technological capabilities are growing within both the public and private sector. Growth will continue with the increased demand for IT services, particularly from the private sector, who see the value of creating efficiencies through IT.