Turkey improved its ranking from 46th to 45th in GCI 2019.

Turkey recorded improvements in e-government, Internet participation, and affordable mobile broadband. This helped increase smartphone penetration to a new high and boost fixed broadband subscriptions. But, Turkey still lacks more advanced technical enablers, and the few that exist have not yet developed into a scalable ecosystem. This places Turkey below the global average.

Turkey should continue improving broadband penetration and maintain affordability for its people. This is the key factor that will help Turkey to catch up with other countries in terms of cloud services and data analytics. Countries that have poor telecommunications infrastructure will not see rapid uptake in these services, especially in remote areas and by small businesses. The public sector should take a greater role in stimulating data and cloud use, taking the initiative to create new IT demand. This could trigger development on the supply side and encourage more Internet use by consumers.