Turkey improved its ranking from 46th to 45th in GCI 2019.
Turkey recorded improvements in e-government, Internet participation, and affordable mobile
broadband. This helped increase smartphone penetration to a new high and boost fixed broadband
subscriptions. But, Turkey still lacks more advanced technical enablers, and the few that exist have
not yet developed into a scalable ecosystem. This places Turkey below the global average.
Turkey should continue improving broadband penetration and maintain affordability for its people.
This is the key factor that will help Turkey to catch up with other countries in terms of cloud
services and data analytics. Countries that have poor telecommunications infrastructure will not see
rapid uptake in these services, especially in remote areas and by small businesses. The public
sector should take a greater role in stimulating data and cloud use, taking the initiative to create
new IT demand. This could trigger development on the supply side and encourage more Internet use by
consumers.