Italy is 27th in the GCI 2019, one position up from 2018.
Its GCI indicators position Italy slightly above the global average. 4G coverage has improved by 1
point since last year. Italy has one of the highest per capital rates of mobile phone usage in the
world, but Italy's powerful 4G networks are hindered by gaps geographical coverage. More investment
is required to serve the growing subscriber base, which is especially important given that the
government wants to incorporate more rural residents into its digital plans. There is increased
interest in Italy in cloud computing investment. This includes extra demand for e-commerce, secured
servers, and cloud migration. GCI indicators also showed improved user experience in the areas of
e-government and high tech enablers such as AI and IoT analytics.