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COUNTRY RANK
23 /79
SCORE
53 /120
STRENGTHS
The United Arab Emirates ranks 23rd in the GCI 2019.

The broadband market in the UAE is one of the most advanced, both regionally and globally. It scored full marks on the FTTH indicator and jumped two points over last year for 4G coverage. Full scores were also awarded for smartphone penetration and mobile broadband subscriptions. In terms of high tech enablers, there has been an improvement in the user experience with IoT analytics.

The UAE government, at both the federal and the emirate levels, has been proactive in the digital economy and digital media, with programs to encourage computer and Internet use. With ICT that outperforms its neighbors and most countries around the globe, the UAE should further build its range of advanced technology usage scenarios, such as cloud services, and improve the corresponding user experience. A good proportion of companies have adopted cloud solutions. Now the UAE should encourage the delivery of cloud services that support the changing needs of their customers. This could help build knowledge and understanding of the Internet among the public and stimulate more demand.
OPPORTUNITIES
IMT-2020, also known as 5G, is the next technological revolution in mobile broadband. It will be launched soon in the UAE. A steering committee has been established to oversee and lead the initiative. Three other committees, including all stakeholders (operators, manufacturers, researchers, and service users), were also formed to synergize the process. This initiative aims to work with strategic partners to make UAE a leader in 5G. The country’s two mobile operators, Emirates Telecommunications Corporation (Etisalat) and the Emirates Integrated Telecommunications Company (du), have already begun preparing to launch 5G services that will fuel digital transformation, IoT, smart cities, and the fourth industrial revolution.
Compare United Arab Emirates's 2019 results with up to 3 other countries or years: Add another country
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Country Ranks
2019
/79



Country Scores
2019
/120



The Four Technology Enablers
Up from last year
Down from last year
AE 2019
   ---  Average 2019
BROADBAND
45
0 30 120
CLOUD
45
0 30 120
AI
45
0 30 120
IOT
45
0 30 120
The Four Pillars
Up from last year
Down from last year
AE 2019
   ---  Average 2019
SUPPLY
45
0 30 120
DEMAND
45
0 30 120
EXPERIENCE
45
0 30 120
POTENTIAL
45
0 30 120
The 40 Indicators
AE 2019
   ---  Average 2019
10
SCORE
10
SCORE
ICT
Investment

1
CN
CN
CN
CN
10
SCORE
Telecom
Investment

1
CN
CN
CN
CN
10
SCORE
ICT
Laws
1
CN
CN
CN
CN
10
SCORE
International
Internet
Bandwidth
1
CN
CN
CN
CN
10
SCORE
Fiber
Optic

1
CN
CN
CN
CN
10
SCORE
4G
Connections

1
CN
CN
CN
CN
10
SCORE
AI Investment

1
CN
CN
CN
CN
10
SCORE
Cloud
Investment

1
CN
CN
CN
CN
10
SCORE
Security
Software
Investment

1
CN
CN
CN
CN
10
SCORE
IoT
Investment

1
CN
CN
CN
CN
10
SCORE
10
SCORE
App
Downloads

1
CN
CN
CN
CN
10
SCORE
E-Commerce Transactions

1
CN
CN
CN
CN
10
SCORE
Smartphone
Penetration

1
CN
CN
CN
CN
10
SCORE
Computer
Households

1
CN
CN
CN
CN
10
SCORE
Fixed Broadband
Subscriptions
1
CN
CN
CN
CN
10
SCORE
Mobile
Broadband
Subscriptions
1
CN
CN
CN
CN
10
SCORE
AI-enabled
Robotics


1
CN
CN
CN
CN
10
SCORE
Cloud
Migration

1
CN
CN
CN
CN
10
SCORE
Secured
Internet
Servers

1
CN
CN
CN
CN
10
SCORE
IoT
Installed Base

1
CN
CN
CN
CN
10
SCORE
10
SCORE
E-Government
Services

1
CN
CN
CN
CN
10
SCORE
Telecom
Customer Service
1
CN
CN
CN
CN
10
SCORE
Internet
Participation

1
CN
CN
CN
CN
10
SCORE
Broadband
Download
Speed
1
CN
CN
CN
CN
10
SCORE
Fixed
Broadband
Affordabillity
1
CN
CN
CN
CN
10
SCORE
Mobile
Broadband
Affordability
1
CN
CN
CN
CN
10
SCORE
IoT
Analytics

1
CN
CN
CN
CN
10
SCORE
Cloud
Experience

1
CN
CN
CN
CN
10
SCORE
Cybersecurity
Awareness


1
CN
CN
CN
CN
10
SCORE
Data Creation


1
CN
CN
CN
CN
10
SCORE
10
SCORE
R&D
Expenditure

1
CN
CN
CN
CN
10
SCORE
ICT
Patents

1
CN
CN
CN
CN
10
SCORE
IT
Workforce

1
CN
CN
CN
CN
10
SCORE
Software
Developers

1
CN
CN
CN
CN
10
SCORE
ICT Influencing
New Business
Models
1
CN
CN
CN
CN
10
SCORE
AI
Potential
1
CN
CN
CN
CN
10
SCORE
Mobile Potential


1
CN
CN
CN
CN
10
SCORE
Cloud
Potential

1
CN
CN
CN
CN
10
SCORE
Broadband Potential


1
CN
CN
CN
CN
10
SCORE
IoT
Potential

1
CN
CN
CN
CN
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