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Restoring Networks After a Major Earthquake in Turkey

Security and trustworthy

Huawei's network assurance team in Turkey
helping customers set up emergency base stations

On January 24, 2020, a magnitude-6.8 earthquake struck the Turkish province of Elazig, followed by more than 200 aftershocks. Buildings collapsed, and many displaced people were in urgent need of rescue. Communication was critical. Every second of service downtime brought added risks.

The Huawei Turkey Rep Office activated its network assurance plan immediately after the earthquake struck and rapidly assembled a team from our Global Technical Assistance Center and R&D departments. We finalized the network recovery plan with our customers within just 20 minutes, and a short time later, seven emergency communications trucks were on their way to the site. Two hours after the earthquake, a network repair team of 21 Huawei employees set off to the affected area with two trucks full of supplies, including wireless equipment, microwave equipment, and power generators. In the cold night, our engineers climbed the towers to repair equipment, test communication links, and set up emergency sites. 

Huawei and its customers raced against the clock, and completely repaired all of the severely damaged sites in just three days so that people could get back to their normal lives.