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10th Huawei User Group Meeting Held in Xi’an to Help Shape the Future with Global Operators

Jun 25, 2018

[Xi'an, China, June 25, 2018] At the 10th Huawei User Group Meeting (HUGM) more than 400 guests from global operators converged in Xi'an, with Ryan Ding, Huawei's Executive Director of the Board and President of Carrier Business Group, making the opening speech. With the theme of ‘Shaping the Future Together’, all guests gathered to share their experience of unleashing existing network values, improving operations efficiency, as well as enabling digital transformation. During the meeting, the leading issues for 2018 will also be identified for further discussion and continuous improvement.

During his speech, Ryan Ding looked back over the ten year history of HUGM, and sincerely thanked global customers for their continuous support and help, "Over the past 10 years, HUGM has recorded more than 1,600 issues and suggestions, completed 52 top issue projects, and the top issue evaluation scores have increased from 5.3 to 7.2 points.”

Ryan Ding, Huawei's Executive Director of the Board and President of Carrier Business Group, made the opening speech on ‘Shaping the Future Together’

Huawei's vision and mission are to bring digital transformation to every person, home, and organization for a fully connected, intelligent world. A fully connected, intelligent world means better connections, better experiences, and better operations and maintenance (O&M). To achieve this, Ryan Ding gave some feasible suggestions during his speech.

Firstly, he said operators should realize multi-band collaboration, plan and design based on different services, and extend traditional 2C services to 2B and 2X to provide better connections. Secondly, operators should ensure continuous service experience from network planning and optimization to O&M. In addition, with the help of AI technology and platforms, continuous offline training and online closed-loop management will eventually lead to autonomous networks, with a high degree of automation, self-healing, self-optimization and autonomy. As a result, overall O&M can be improved from three aspects: O&M efficiency, energy efficiency and resource efficiency.

During HUGM, top global operators, including China Mobile, Deutsche Telekom, Telecom Italia, LG Uplus and Telkom, also shared their best practices and viewpoints. Additionally, Huawei reported the results of the 2017 top issue improvement programs, and 2018 top issues group discussions have started, in order to continuously solve problems, create values and improve satisfaction for customers.

For over a decade, Huawei has been sincerely cooperating with all our customers, whose success is our motivation to move forward. With the 10th HUGM as a new start, Huawei will continue to be customer-centric and work together with customers to create better connections, better experiences, and better O&M, to shape the future together for a fully connected intelligent world.