China Telecom and Huawei Win TM Forum 2026 Excellence Award for Second Straight Year

[Copenhagen, Denmark, June 26, 2026] At Digital Transformation World (DTW 2026) hosted by TM Forum, the joint project submitted by China Telecom and Huawei—"To AN Level 4 and Beyond - How 900+ AI Agents Have Transformed China Telecom’s Operations"—was honored with the 2026 Excellence in Autonomous Networks Award. This marks the second consecutive year the partners have taken home a heavyweight industry award, following their success at the 2025 TM Forum Excellence Awards. This latest win underscores high industry recognition for their breakthrough progress in the evolution of autonomous networks.

Staff from China Telecom and Huawei celebrate their joint win at the 2026 TM Forum Excellence Awards

Booming services including mobile AI, live streaming and mobile gaming have raised consumer expectations for mobile network quality. To address this demand, China Telecom and Huawei have co-developed a domain-specific large model dedicated to radio network experience improvement: the Network Experience Improvement Large Model. Built on China Telecom’s proprietary network large model foundation and powered by SRCON 2.0 (Simulated Reality of Communication Networks 2.0) as its core engine, the model identifies poor-QoE events network-wide and translates complex user experience anomalies into precise, readily actionable network optimization solutions. Combined with large language models to enable end-to-end autonomous operation, the solution effectively improves network quality, mitigates potential customer complaints and consistently boosts user satisfaction.

The solution has been rolled out across 21 cities with remarkable results: grids suffering from poor user experience have been cut by 20%, while network-related customer complaints have dropped by 10%. The deployment successfully converts AI computing power into tangible, high-quality network experiences for end users.

Looking ahead, China Telecom and Huawei will further deepen their strategic partnership to drive technological innovation and standards development. Committed to building AI that truly “understands networks and users,” the two parties will keep injecting robust momentum into the intelligent transformation of the global communications industry, and translate the requirements for developing new quality productive forces into concrete industrial practices.