Saudi Telecom Company and Huawei Jointly Released a White Paper Outlining Practical Path for AI-Powered Intelligent Transformation

[Copenhagen, Denmark, June 17, 2025] Saudi Telecom Company (stc), in collaboration with Huawei, launched at OTF2025 in Copenhagen the White Paper “An Intelligent Transformation Journey from Vision to Reality”. The paper presents a strategic vision and key practices driving intelligent transformation in the telecommunications industry – highlighting how AI is enhancing customer experience, operational efficiency, and innovation – while underlining the critical role of converged data management. It also demonstrates practical steps for realizing transformation – by optimizing business processes, strengthening human-machine collaboration, unifying data architecture, and leveraging AI- driven capabilities.

stc-Huawei joint released whitepaper for intelligent transformation

To advance in transforming customer experience, improving operational efficiency, and driving revenue growth, stc is showcasing strategic leadership through an enterprise-wide intelligent transformation, powered by Huawei AI-centric platforms and data-driven innovation. Key initiatives include business-driven data quality management and the Technology Unit Brain (TU Brain) Co-pilot – both designed to boost efficiency, elevate customer satisfaction, and deliver tangible improvements in operational excellence and customer experience innovation.

The successful innovation of the unified data architecture with AI-empowered solution provides a valuable practical reference for global operators accelerating their journey toward intelligent transformation. Looking ahead, the partnership between stc and Huawei points to a future where AI innovation is accelerated through a cloud-native, data-centric model. A strong data foundation will be critical to unlocking operational excellence and driving new monetization opportunities.