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HUAWEI SmartCare® Wins the Best Test and Measurement Technology Award at 5G World Summit

Sep 22, 2021

[London, UK, September 22, 2021] HUAWEI SmartCare® Customer Experience Management Solution, an intelligent data engine dedicated to delivering excellent 5G user experiences, has won the Best Test and Measurement Technology Award at 5G World Summit 2021, which was held on September 21-22 in London. The 5G World Summit is an annual 5G industry event hosted by Informa Tech Division of Informa PLC. Its 5G World Award recognizes innovations and outstanding contributions in the global telecommunications industry. Winning this award shows the industry's recognition of the technical breakthroughs and innovations that Huawei SmartCare® brings to the 5G experience management field.

Best Test and Measurement Technology Award

Best Test and Measurement Technology Award at 5G World Summit

With the rapid development of 5G, diversified user requirements bring new opportunities for global carriers in terms of services and business, and also new challenges in operation and management (O&M). For digital O&M and operation transformation of carriers, "experience management" plays a key role.

HUAWEI SmartCare® enables carriers to speed up the digital transformation towards user-experience-centric O&M, improve user experience and O&M efficiency, and unlock network and business potential.

For 5G experience, Huawei SmartCare® provides end to end experience management capabilities for innovative services, such as VoLTE, video, Cloud VR, and SLA management for ToB industries. In addition, it builds a unified data platform to bridge data silos, it also supports intelligent, low-code development capabilities and enables users to easily develop and deploy innovative applications, facilitating carriers' talent transformation.

"We are honored to receive the 5G World Best Test and Measurement Technology Award. Since 2011, HUAWEI SmartCare® has embarked on experience-driven digital transformation with more than 180 carriers worldwide. Over the past decade, we have continued to invest and innovate in this field, helping carriers gain better network performance, provide better user experience, and achieve digital O&M more efficiently. Additionally, in collaboration with industry organizations, we have made outstanding contributions to the standardization and process-based experience in the telecom field." said Mr. Simon Liang, Director of Consulting & System Integration Marketing and Solution Sales Department at Huawei.

In the future, Huawei will continue to improve experience standards, engage in more cooperation and innovation with carriers and developers, and jointly promote the digital transformation of carriers' O&M, empowering network potential and inspiring limitless experience.