Sunrise and Huawei sign ICT Managed Services Agreement
Shenzhen, 10th October 2016 - Sunrise and Huawei jointly announced the signing of a significant five year partnership ICT Managed Services contract in Shenzhen. Under the terms of the contract, Huawei will provide a comprehensive range of services, which include operations of IT infrastructure and CT network, field operations, and spare parts management.
Olaf Swantee, CEO of Sunrise said: “Sunrise has set high level expectations on service quality, operational excellence and customer experience and believes that Huawei is the right partner to fulfill these ambitions. Our engagement with Huawei will lift Sunrise’s IT & CT operations to a higher level, which will be reflected on our end users and the quality of the services provided to them.”
This was further concurred by Elmar Grasser, CTO of Sunrise, in which he mentioned: “While we have enjoyed a great partnership with Huawei working on mobile networks since 2012, we are very happy now to enlarge our partnership into both IT & CT Operations to gain even more efficiency and quality”.Huawei will provide an ICT Converged Operation solution to manage IT and CT networks through converged operation processes, resources and tools that will help Sunrise achieve operational excellence and digital transformation.
Ryan Ding, Huawei Executive Director and President of Products and Solutions said: “Huawei greatly appreciates Sunrise continuous trust in Huawei. This project is a key milestone in our strong partnership. It will stimulate operational efficiencies under an ICT converged environment and we will support Sunrise business growth with our innovative products and services.”
“Huawei’s key strategic investment is on ICT infrastructure transformation service; this is a strong partnership strategy that we commit to operators.” added Jim Lu, Huawei Senior Vice President, President of Global Technical Services. “The cooperation between Sunrise and Huawei extends from purely CT operation to ICT operation which we are confident to deliver according to Sunrise expectations, achieving operational excellence and digital transformation.”
A recent trend has seen communication service providers tending to outsource their network and IT operations together to improve operational efficiency, enhance quality and address the challenges of ICT transformation. Partnering with a managed service provider, strong in both CT and IT, will contribute towards innovative IT capabilities, end-to-end management, full automation and operational intelligence within a DevOps operated environment. This is mandatory for digital transformation.
Huawei’s ICT Managed Services are built on its software-defined platform (OWS: Operation Web Services) which consists in a convergent operational model, workflow automation and organizational synergy. All of these have helped Huawei build diversified competition in the industry. Besides traditional advantages in the Middle East, Africa, and Latin America, more and more European operators also have been adopting Huawei’s solution to cope with challenges coming from digital transformation.
The cooperation between Sunrise and Huawei is an important milestone for Huawei as a Managed Services Provider rapidly investing in the IT field. Huawei has become a global strategic outsourcing partner for operators working to achieve digital transformation.