HUAWEI SmartCare is a component of Huawei professional service portfolio which promises great end-user experience, service quality and network performance.
With the surge of smartphone adoption and increasing data services, operators nowadays need to not only focus on traditional network KPIs but also face challenges in providing quality improvement and assurance for E2E service as well as better end-user experience.
Featuring in-depth understanding of end-user experience, innovative optimization and IP visualization, HUAWEI SmartCare enables:
HUAWEI SmartCare addresses to the whole network, and provides SQM/SLA/CEM solutions based on fully understanding of the network. Furthermore, HUAWEI SmartCare helps operators understand VVIP, VIP, VAP user experience and discover, demarcate and resolve the root problems.
The award-winning HUAWEI SmartCare has been employed 30+ operators worldwide.
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