Invests USD 500 Million to Enhance Service Capabilities in the Next Five Years
[Shanghai, China, September 6, 2017] At HUAWEI CONNECT 2017, Huawei today revealed its latest enterprise service strategy designed to support companies undergoing cloud transformation. Huawei is committed to becoming an industry cloud enabler and a strategic partner to customers across diverse industries by investing USD 500 million in the development of cloud-based professional services, a cloud platform and cloud ecosystem. This will provide customers with end-to-end cloud transformation service solutions enabling them to build, use, and manage their cloud platforms effectively.
Sun Maolu, President of Technical Service Department, Huawei Enterprise Business Group, gave a speech
Smart services for enterprise cloud transformation
Sun Maolu, President of Technical Service Department for Huawei Enterprise Business Group, said: “With the emergence of a ‘Cloud Only’ era, Huawei is adopting a long term cloud transformation service strategy to support our enterprise customers in their journey to the cloud. Our services strategy centers on the concept of ‘Grow with the Cloud’ and becoming an industry cloud enabler.
More specifically, Huawei’s enterprise services will focus on four key areas including cloud innovation, creating a digital platform, supporting smart operations and enabling businesses.
To drive this strategy forward, Huawei will continue to increase its investment in the development of service solutions and Global Service Centers (GSC), as well as tools, platforms and verification labs for professional services. In the next five years, we will also focus on research and development of industry clouds, increasing our annual investment by more than 50%. In addition, to meet enterprise demand for ICT talent in the cloud era, Huawei will provide a new certification scheme to train ICT architects, ICT developers and industry-specific ICT experts. By 2021, it is estimated that more than 150,000 cloud and industry-specific ICT professionals will have been certified by Huawei.”
End-to-end industry cloud transformation solutions
As enterprises embrace cloud transformation, they will face a new set of challenges across strategy, planning, requirement analysis, business integration, application system evaluation, technology selection, roadmap design, deployment, operations & maintenance (O&M) management, and information security.
According to Xu Jingbin, Director of IT Technical Service Department for Huawei Enterprise Business Group: "With a track record of industry cloud solution delivery, Huawei works closely with our partners to develop end-to-end industry cloud transformation services that cover consulting, assessment, planning and design, migration, disaster recovery (DR), security, and O&M. As business continuity is critical during complex cloud migration, Huawei provides a sophisticated migration process with 4 stages and 17 steps, and professional migration tools developed in-house, which have helped more than 1,000 customers migrate their businesses to the cloud smoothly and efficiently.”
Huawei to invest USD 500 million in the next five years to develop all-scenario services and verification capabilities, enabling a trouble-free cloud transformation for industries
To help customers through their cloud transformation, Huawei will invest more than USD 500 million in the next five years to develop all-scenario services and integrated verification capabilities for its enterprise services. In China, Huawei has already established an industry planning and design verification lab, a disaster recovery and migration lab, a safe city verification center, and a financial services verification center in Beijing, Shenzhen and Chengdu. These labs and centers allow the integrated testing and verification of service solutions and new technologies, and the joint innovation and verification of services with partners. This can accelerate the launch of new solutions while reducing the technical risk of cloud transformation for customers.
Huawei also works with leading Independent Software Vendors (ISVs) to foster an industry ecosystem, providing one-stop industry cloud service capabilities across infrastructure, platforms and industry cloud applications to help customers across various industries smoothly migrate to the cloud and accelerate digital transformation.
Leslie Rosenberg, IDC Research Director, said: “Huawei invests heavily in the development of Intellectual Property through the establishment of R+D centers to accelerate innovation, differentiation and delivery of its services. The company has skilled services personnel as well as a channel ecosystem around the globe for consistent consulting and integration engagements.
In a recent IDC MarketScape: Worldwide Network Consulting Services 2017 Vendor Assessment, Huawei is positioned as a Major Player, for its global capabilities and R+D strength. Additionally, end users surveyed in the study cited Huawei for its ability to lower operational costs and improve security as well as its ability to deliver reliability, quality and adaptability to customer needs and requirements.”
Huawei Enterprise Service has set up a Global Service Center (GSC) in China, Romania, and Mexico, and 12 regional and local Technical Assistance Centers worldwide. These 15 centers provide 24/7 services to more than 170 countries, including technical support, remote network operation, remote delivery, and marketing and channel support. Huawei's cloud services have already served over 18,000 customers in the past year. To date, 197 of the Fortune Global 500 companies and 45 of the top 100 enterprises have chosen Huawei as their partner for digital transformation.
HUAWEI CONNECT 2017, Huawei's flagship event for the global ICT industry, is held at the Shanghai New International Exhibition Centre from September 5-7. The theme is Grow with the Cloud. Huawei will be exploring how to realize new growth through digital transformation together with its customers and partners at this global platform for open collaboration. For more information, please visit www.huawei.com/huaweiconnect2017