Huawei Switzerland Quality Policy

Purpose

This policy is intended to describe the top management position that all Huawei operations in Switzerland will comply with Switzerland's legal obligations and with Huawei policies concerning the effective management of quality and commitment to continual improvement of the quality management system.

Applicability

This Policy statement relates to all Huawei operations across Switzerland.

Policy

• Actively ensure that our customer’s requirements and needs are identified and incorporated into our solutions.
• Ensure that quality is included at all points in our research, development and delivery processes.
• Strive to provide a superior service to our customers.
• Always keep in mind that the only reason for Huawei existence lies in the services provided to our customers.

Quality Principles

• Always keep in mind that quality is the foundation of Huawei’s survival, and the reason for the customer to choose Huawei.
• We communicate customers’ requirements and expectations to the entire value chain of Huawei accurately, to build quality together.
• We respect rules and processes and do things right the first time. We fulfill the potential of employees around the globe for continuous improvement.
• We work with customers to balance opportunities and risks, quickly responding to their needs and achieving sustainable growth.
• We undertake to provide customers with quality–assured products, services, and solutions and consistently enable customers to experience our commitment to creating value for each of them.