Shape the Cloud
August 31 - September 2, 2016
Expo Centre, Shanghai, China
Communications customers today are pressing hard for positive service experiences.
This is a major challenge for enterprise and digital service providers, and terminal vendors and developers. What’s more, with the arrival of 4G networks, mobile Internet applications, and intelligent terminals, positive experiences must be in real-time, on-demand, all online, DIY, and social (ROADS).
To deal with the challenge, operators are opening their telecom infrastructures and services such as voice communication, video communication, QoS control, real-time network location, and Gi-LAN Service Chain to help developers roll out new services. These stable, reliable capabilities can be applied to enterprise business processes, OTT Internet services, and vertical industries — all of which increase business revenue for developers — and improve service experience for subscribers.
With integration of the CaaS communication capabilities, the SecondCRM provides optimal service experience and decreases the service duration by 20%.
The CaaS platform is easy to integrate and deploy, which helps Kalsym enter the enterprise communication market and create optimal call centers.
The Huawei CaaS solution uses carrier network capabilities to help 120Ask provide good user experience. The Click to Dial and Online Consultation services increase user consultation quantity by more than 30%.
At the 2016 IMS World Forum, the Huawei Home Presence solution was awarded "Best Innovative Future Comms Service over IMS".