Communicate Issue 75

Leveraging technology is fundamental to digital transformation but understanding customers and serving them exceptionally is at the heart of digital business.

On September 15, 2014, Huawei held its first Global Services Forum in London. Learn more.

How to identify, attract and keep the customers who will drive your telecom business forwards. Learn more.

Huawei offers a diverse lineup of solutions to help carriers build “BEST (beneficial, efficient, service-oriented, and transformative) Networks".

ROADS requires the transformation of telecom network architecture and operations.Open APIs must be introduced to integrate various applications used by individuals, families, and enterprises.

Huawei is well on its way to becoming a leading Prime System Integrator thanks to its mature products and technologies.

LTE makes optimizing video service quality and customer experience possible. But what carriers need to do to make it possible?

Access rate is fundamental to the data service experience. And adopting regional xMbps can cut costs and strike a balance between network experience and overall investment.

Premium networks are best evaluated by comprehensively analyzing the intrinsic links between key performance indicators (KPIs), key quality indicators (KQIs), and quality of experience (QoE).

Centralization provides a real opportunity to meet all of an operator’s transformation objectives. Learn more.

A next-generation operational support system (OSS) must be the core telco network platform for digital services. Learn how it unleashes network potential

What are the challenges facing operators in terms of ITO, and how Huawei can help them tackle these problems.

Through its innovative "pre-assessment, post-evaluation" network construction model, Fujian Unicom has found the perfect balance between investment, user perception and network quality.

Customer experience management helps improve operation and maintenance (O&M) efficiency to give a better customer experience and create a new revenue source for telcos by monetizing this experience.

Huawei has developed four steps to helping operators plan, construct and manage a new generation of green data centers.

Huawei helps telcos evolve their networks to information-interconnection orientation through elastic cloud-pipe-device design, agile service provision, and short-term capacity planning.

Huawei's "Three-indicator model" effectively links network returns, network quality and user perceptions to better illustrate a network's features.

Huawei's pioneering 6D business model and geolocalized network data help carriers accurately identify hotspots, guarantee coverage quality, and maximize ROI.