Agatha Poon, Research Director, Asia-Pacific Services at 451 Research, explains why digital empowerment is one of the key benefits of ICT.
So the Maslow hierarchy of needs.
When you think about the first two phases, you react to something. Technology, you use it, you react to it. But I think the top level is, you’re not reacting, you’re proactively using it.
So empowerment, the things technologies can provide to you is basically empower you to have a new experience, empower you to get new knowledge, empower you to understand things better.