Stakeholder Engagement

Huawei takes its stakeholders' concerns and requirements seriously. We have developed effective mechanisms for identifying and engaging with stakeholders so that we can hear, understand, and promptly respond to their needs. Huawei's major stakeholders include customers and consumers, employees, suppliers and partners, governments, non-governmental organizations (NGOs), industry organizations, specialist agencies, the media, and local communities.

In 2020, we identified the top concerns of our stakeholders by using a range of communication channels, and developed corresponding strategies to address them. See the table below for details:

concerns of stakeholders

2020 Stakeholder Engagement

Huawei organizes or participates in sustainability programs worldwide. We engage in depth with key stakeholders to discuss how to address some of our shared concerns (e.g. COVID-19, climate change, and the circular economy). Through these events, we hope to encourage innovation and collaboration on a broader scale, as part of the effort towards the UN Sustainable Development Goals.

concerns of stakeholders

Learn ON: Huawei, UNESCO IITE, and ICHEI Higher Education Webinar

On April 11, 2020, Huawei, along with UNESCO IITE and UNESCO-ICHEI, held a live webinar on online education. This webinar was part of Huawei's TECH4ALL Learn ON program which was created to ensure continued access to quality education everywhere, so that learning never stopped, even during COVID-19 school closures.  

concerns of stakeholders

Sustainability Webinar Hosted by Huawei and GlobeScan

On May 27, 2020, Huawei and GlobeScan jointly hosted a CSR webinar themed "Sustainability and Resilience: The World Post COVID-19 and the Role of Technology". At the event, participants discussed how progress on the Sustainable Development Goals (SDGs) will be impacted in this post COVID-19 reality and the role of technology, and how business and society could respond to the emerging new reality, using the SDGs as the lens through which we can rebuild society. Over 700 people registered for the event, and it was watched by over 350 people from 70 countries. It brought together experts and researchers from various organizations, including the European Parliament, Cambridge University, and the World Economic Forum. 

Huawei at the 2020 Responsible Business Summit

Huawei was a key partner of the virtual Responsible Business Summit held by Reuters Events from June 8 to 16, 2020. The event welcomed 13,000+ participants from governments, businesses, and other international organizations. Huawei shared the approach about the latest innovations and technology available on climate change and how the COVID-19 pandemic has impacted Huawei's environmental ambitions and the biggest lesson from the pandemic.

concerns of stakeholders

Huawei at UNGC Webinar

On June 11, 2020, the United Nations Global Compact (UNGC) hosted a webinar entitled "Uniting Business to Drive Global Economic Recovery". Business leaders were brought together to discuss how to drive business transformation in response to the COVID-19 pandemic. A Huawei spokesperson stated that the pandemic has accelerated the application of many new technologies and stimulated the digital economy. But it has also exposed how under-developed many digital technologies still are. Huawei called for increased investment in ICT to address the challenges arising from digital transformation.

On December 15, 2020, UNGC held a webinar themed "Uniting Business in a Decade of Action", which reviewed key findings from the UN Global Compact 20th-Anniversary Progress Report with a focus on contributions of different industries to the UN SDGs. Huawei shared its sustainability strategies and principles, and described our work on digital inclusion, environmental protection, and skills development. We called on stakeholders to work together to achieve the UN SDGs.  

concerns of stakeholders

CDP Roundtable on Post-COVID-19 Sustainability Opportunities and Challenges for Chinese Companies

From July 29 to 31, 2020, the CDP held a virtual event to launch its report Facilitating Green Economic Recovery Through Environmental Disclosure, which was followed by a panel discussion. Huawei was presented with the Top-performing Supplier on Climate Action award in recognition of its excellent performance in environmental disclosure in the year of 2019. We were invited to a roundtable on opportunities and challenges in sustainability for Chinese companies in a post-COVID-19 world. At the roundtable event, held on July 29, Huawei explained how the company has established a CSD Committee chaired by a board member, and how, as part of the company's commitment to technology for a better planet, the committee oversees the company's ongoing sustainability efforts.  

Huawei at the European SDG Summit 2020

Huawei was a partner of the CSR Europe first ever virtual European SDG Summit: "Impactful Partnerships to Build Back Better", that ran from October 26 to 30, 2020. The event was under the patronage of Frans Timmermans, Executive Vice-President of the European Commission. More than 5,500 invited participants attended the event, including 100+ high-level speakers from the European institutions, businesses, governments, industry federations, and academia. Huawei took part in the discussion around circular economy and the future of work, calling for more collaboration and innovation between all relevant stakeholders.

Huawei's Membership in Sustainability Organizations

concerns of stakeholders

Focusing on Material Issues

A clear understanding of which issues are material for us is key to improving our sustainability. Materiality allows us to focus on the major issues that concern our stakeholders and that affect our business operations most.

The ways we identify material issues include but are not limited to:

  • Stakeholder surveys
  • Customer inquiries, audits, communications, and joint projects
  • Industry insight, communications, and benchmarking
  • Media engagements
  • Internal risk assessments and strategic alignment

In 2020, after a comprehensive analysis and re-prioritization of our material issues, we adjusted the materiality matrix to include more issues that our stakeholders are concerned about, such as "respecting human rights" and "diversity and inclusion". In addition, the new matrix made "climate change/carbon emission reduction" and "circular economy" a higher priority.

concerns of stakeholders