The hidden cost of IT complexity

(June 2026) As organizations expand their digital operations, managing IT infrastructure is becoming more difficult. Rising costs, skills shortages, and complex environments are forcing businesses to find new ways to do more with fewer resources.

For Sascha Held, CEO and Co-founder of IT-Formation, complexity has become a challenge in its own right. Supporting multiple vendors often requires specialized expertise that is increasingly hard to find.

In a Transform Talks interview with Huawei’s Executive Editor-in-Chief Gavin Allen, Held discusses the challenges facing IT teams, the importance of reducing complexity, and why trust remains a key ingredient in successful technology partnerships.