Currently, the service layer is mainly built around voice service. With an increase in data services, the focus of the service layer will shift toward integrated services and customer experience. Also, there will be multiple service platforms for different user groups and services such as the multimedia communications platform for personal users, the media and information platform for home and individual users (typical services including broadband portal and IPTV), and the IT platform for business users (typical services including software hosting and outsourcing). These platforms exist in a relationship that is both independent and cooperative at the same time, with unified user data at the core. The multimedia communications platform and the media and information platform provide multi-play services for home users and individual users, while the multimedia communications platform and the IT platform provide integrated solutions - namely ICT services - for business users. In the future service network, NG-SDP will become the core technology, and the ability to integrate the entire supply chain and experience marketing will be key to ensuring carriers' success.

The next three to five years is a pivotal period for telecoms transformation. Network development is moving toward ALL IP architecture and FMC, while technologies such as IMS, carrier-class IP, seamless mobility and NG-SDP will prove to be crucial in helping carriers carry out network transformation in the future. Huawei will focus on innovation and investment in the areas of ALL IP and FMC to ensure that there will be no discrepancy in the experience and services that customers enjoy via any terminal, anywhere, and at anytime.