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| Huawei IPCC is an integrated multimedia solution developed according to the features of industries such as finance, government, power/railway, emergency/rescue and business process outsourcing (BPO) ,Telesales . By using various means of communication such as Voice、FAX、Email、Web、Video、SMS、WAP、MMS and so on, it establishes an efficient communication channel for customer service, marketing, and sales. By using Huawei All-in-One IP-based contact center, you can improve customer satisfaction and enhance customer loyalty without increasing much total cost ownership. In addition, you can make outgoing calls to reduce sales costs substantially. With one-fifth of world population enjoying its high-quality customer service and value-added services, Huawei IPCC is widely used in governments and industries such as telecommunications, banking, and enterprises.
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