IP Contact Center Solution
IP Contact Center
Huawei IPCC is an integrated multimedia solution developed according to the features of industries such as finance, government, power/railway, emergency/rescue and business process outsourcing (BPO) ,Telesales . By using various means of communication such as Voice、FAX、Email、Web、Video、SMS、WAP、MMS and so on, it establishes an efficient communication channel for customer service, marketing, and sales.
