"The 21st century would be the "quality" century." said by Joseph Moses Juran, the first management guru. High quality means higher Customer expectations need to be satisfied, and finally bring more loyalty to enterprise. In other words, quality creates new values with short-term and long-term benefits.

In telecommunication, the network quality is consistently improving through the process of technological evolution. From the network initialization or construction, network O&M, to network evolution, all in all, quality tells the story from A to Z. In this issue, we share the success stories of how T-Mobile construct a high quality network with 5 networks in 5 countries, China Telecom succeed in 3i strategic transformation, TI developed the digital services with 2G/3G seamless evolution, and O2 successfully expand the 2G/3G networks in Germany. We will see how end users benefit from high quality networks, and how Huawei is helping our Customers to fuel their business success.