Huawei service

2008 lssue 01 Huawei Service

huawei — Wed, 07 May 2008 09:46:09 GMT

Welcome to the Year of the Rat. Last year, we worked together with Saudi Telecom Company (STC), over the Hajj pilgrimage period, providing Network Services for this key event. During this year we will face the challenge of hosting the Beijing Olympics and provide Network Services in support of this prestigious event. In preparation, Huawei has been selected by China Mobile to install a next generation GSM base station at an altitude of 6,500 meters on Mount Everest, to support the Olympic Torch Relay Team that plans to reach the summit in time for the Olympic Games.

2007 lssue 04 Huawei Service

huawei — Tue, 06 Nov 2007 06:24:57 GMT

One thing in the world which remains constant is the change. The Telecom Industry today is getting increasingly competitive with unbelievable variations. Change brings opportunity, and trust implies responsibility. Being your trusted service partner, we're always looking for this balance between the two, and thereby creating greater value for our customers. Our responsibility is not just meeting obligations, but even more significantly about making strategic objectives.

2007 lssue 03 Huawei Service

huawei — Wed, 11 Jul 2007 16:00:00 GMT

Currently, the value chain of carriers and vendors has changed dramatically compared with the past. Going back to 1990's or early 2000's, both carriers and vendors were at the upper value positions. Carriers concentrated on building the network and expanding the network capacity. They were used to be technology-centric or network-centric because the regulations of many countries confined the open competition. During such time, the choices available for the end-users were limited.

2007 lssue 02 Huawei Service

huawei — Fri, 06 Apr 2007 03:11:42 GMT

It is more important to efficiently understand customer expectations and make efforts to exceed their expectations. Therefore, customer perception management becomes a central topic. Frankly speaking, among all indexes in customer satisfaction management, the biggest challenge is customer perception management, or customer perception satisfaction.

2007 lssue 01 Huawei Service

huawei — Fri, 05 Jan 2007 10:12:07 GMT