Elevators Connection


Related data shows that more than 15 million elevators have been operating around the globe at the end of 2015. Elevator security is undoubtedly of the highest priority, but due to insufficient maintenance, uncontrolled elevator accidents frequently occur.

Traditionally, elevators are operated and maintained manually, causing high maintenance costs and service interruption during O&M. Generally, each elevator needs to be manually inspected twice per month, and suspended for two days for inspection per year. In this case, 15 million elevators worldwide require 360 million manual inspections per year and cause 30 million days of service interruption. That is clearly a huge challenge for elevator O&M.

Huawei cooperates with its partners to provide the Elevators Connection Solution which will backhaul elevators' data after collecting it in real time. The data center analyzes the data based on Big Data and makes decisions with external systems. The solution realizes remote management and preventive maintenance of elevators, reduces maintenance costs, lowers the elevator fault rate, and guarantees passenger safety.


Huawei Elevators Connection Solution Based on SDN and Edge Computing




Solution Highlights



Unified connections and management of millions of elevators achieve automatic O&M of services

The SDN-based open architecture supports virtualization-based distributed deployment, seamless scalability, unified management of millions of gateways, and unified deployment and application control. This architecture can rapidly interconnect with third-party application systems or IoT platforms through standard northbound interfaces.


Four levels of security assurance eliminate security attacks and safeguard elevator connection services

• OS level: The system itself contains security components to ensure terminal security.
• Chip level: Specialized trusted platform module (TPM) security chips ensure secure device startup and data transmission.
• Channel level: Secure VPN channels are built to ensure secure data transmission.
• Platform level: The solution provides device access authentication and rights- and domain-based management.


Edge computing supports local pre-analysis, and collaboration between devices and the cloud implements highly reliable and preventive maintenance

• The gateway can have elevator industry or third-party applications deployed flexibly to provide real-time fault warning, analysis, and processing.
• The solution provides in-depth learning from cloud-based Big Data, AI fault identification and health assessment, as well as preventive maintenance.


Customer Value



Reduce O&M costs by 50%. This solution provides automatic elevator operation management, which reduces the manual inspection count and improves management efficiency.


Shorten the service interruption time by 90%. The solution troubleshoots faults in a timely manner by proactive fault report and online pre-analysis of faults.


Improve security and lowers the fault rate using preventive maintenance.The smart elevator platform and network services build and deploy applications, assess the elevator health in advance, implement prompt elevator maintenance, eliminate security risks, prolong elevator lifespan, and guarantee passenger safety.


Provide an open architecture, which improves integration efficiency by 60%, helps elevator manufactures to provide value-added services including advertisements and videos, and offers them new business innovations.


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