Bangladesh improved its ranking from 76th last year to 73rd in GCI 2019.

Bangladesh has seen significant growth in smartphone demand and mobile broadband subscriptions over the years. User experience has also improved with more affordable mobile and fixed broadband, better cybersecurity, and cloud services. However, slow progress has been reported in overall ICT investment, which is essential to build capacity.

The nation has witnessed tremendous growth in its cloud transformation services. From manufacturing to telecommunications, and FMCG to financial institutions, local businesses have come on board for faster innovation and business transformation through cloud applications. Companies realize the importance of moving from a CAPEX (capital expenditure) model to an OPEX (operational expenditure) model. They now understand that it is not just about spending money on technology, but also a prime opportunity to rationalize their finance operations, which can have a much bigger impact on their bottom line in the long run.