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Issue 60(06/2011)

Let us COMMUNICATE beyond technology and together understand the latest industry trends, analyze successful cases, find out about leading technologies and much more.
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Editorial

Cai Liqun, President of Huawei Core Network Product Line: Active fault prevention, SLA etc. are driving O&M investment. With IP transformation sped up and the traditional O&M mechanism barely able to keep up with All-IP network requirements, global operators are getting fit for lean operation.
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Experts' Forum

Industry convergence is a threat to operators looking to hold on to customers. Offering consistent QoE has become increasingly difficult. Success rests heavily on the right systems, processes and governance, and continuous improvement.
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Cover Story

Always a pace-setter, China Mobile had taken the lead and built an IP-based mobile network. To enhance user experience, the operator is going beyond the traditional network KPIs with enhanced O&M efficiency for its IP network.
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Main Topic

Operators are welcoming the penetration of IP networks, as it not only helps cut the operating costs of their voice services, but also facilitates the booming development of data services. Nonetheless, IP network operation and maintenance (O&M) is not easy.
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In recent years, mobile broadband usage and demand has been growing exponentially. In tandem with the growth of the mobile market, mobile user satisfaction has also become the top priority for operators and the importance of measurement of user satisfaction is higher than ever.
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The rapid evolution of mobile broadband and IP transformation has created a new definition of network quality. Though the network KPIs may look good, many operators still face user complaints. Are traditional network KPIs still enough to fulfill operators’ needs?
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How to Operate

Mobile broadband (MBB) networks always lag behind the bandwidth requirement of smart devices. It is natural for us to ask whether continuous network capacity expansion is the best option operators can have.
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The moment Shenzhen was named the host city of the 26th Universiade, China Mobile kicked off preparations in areas such as communication, information, services, and security in order to ensure unhindered communications during the event.
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As telecom networks and services grow rapidly, interconnectivity problems and disputes are on the rise. Operators are in urgent need of capability to monitor and control interconnectivity service at the network and service management levels to prevent the recurrence of such events.
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Unpredictable traffic changes lead to frequent, unexpected network overloading, and this unpredictability cannot be addressed by traditional network planning.
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Solution

While making the most of IP networks’ advantages, telecom operators urgently need to properly address operation and maintenance (O&M) risks entailed by IP networks, and realize visualized management.
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The mobile broadband boom has opened a window of opportunity for mobile operators, yet choosing the optimum technology and platform to manage networks and serve customers has become a challenge.
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How can the user experience and service quality be ensured and managed? How can visualized network O&M be realized and efficiency enhanced? SmartCare solution provides an optimal answer.
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With the fast growth of mobile data services, operators are deeply troubled by complicated application scenarios, long business chain, and "black box-type" data encapsulation. Improving data service experiences poses a new challenge to traditional O&M.
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