HUAWEI PCC is composed by these parts:

Emergency Contact Center

1. Contact Center mainly fulfill incoming emergency call accepting, group calling, and take charge of accepting of call transactions.

Digital record sub-system

1. It can record incoming call voice according to system configuration.

Command sub-system

1. Base on CTI API provide functions about: police call acceptation, police call command, feedback, querying and management function. System interacts with GIS, provides graphic management of police information.

GIS sub-system

1. It can display intuitionistic information of situation, and locate emergency caller and police force, provide convenience to command and decision.

GPS location sub-system

1. This system is used for location of police car and policeman; it can show information directly on GIS screen.

GIS screen system

1. It can integrate multiply information of several application system.

Caller data transmit sub-system

1. This system design to obtain caller data relevant to telephone number and location from PSTN operator, provide timely location function of emergency caller.

Improving ability of centralized command and combined action

1. Centralized command center can provide an ability of command and combined action among different types and areas of organizations including fire-fighting, police, emergency rescue and other systems, to provide a unified common rescue service to citizens.

Improving ability of quick action and decision-making

1. PCC is complex system integrated by communication, command, control and information systems, which can share information distributing on different and independent sub-system with computer networks and communication networks. Thus, this system can help policy and correlation organizations to enhance the ability of quick action and decision-making, to increase the performance of dealing with the outburst accident.

Provide high efficiency by multi-system of communication

1. This system is composed by IP based telephone, short message system and digital trunk communication system, it can provide quickly group call function by one push, short message quickly group call, assisting police department to fulfill acceptation works of emergency call and police force deployment, daily monitoring, pre-planning, thus strongly improve the work efficiency.

For public benefit

1. Provide multi-type, convenience, quick common service to citizens.
2. Many way of emergency call can by acceptable, improve efficiency of rescue action.

For professional department

1. Build an accidence report, location, commanding and feedback system, resolve exactitude locating, quickly assignment and real-time command.

For decision-making system

1. Build centralized decision-making center and decision making process, and emergency pre-plan database.
2. Control whole movement situation of emergency accident, collecting valuable information.
3. Assist team leader to enter real-time command system.
4. Monitor and adjust emergency action and correct action in time.
5. Centralize and control the dispatch of emergency materials.

Provide stable and reliable system to mobile operators

1. The PCC provides intelligent management, centralized installation, and unified surveillance. In addition, the failover between the active and standby systems is realized. It is, thus, stable and reliable.

Using mirroring and redundancy technology to ensure data security

1. The system data is stored and managed in centralized mode. In addition, mirroring and data redundancy technologies are adopted to ensure data security and integrity.

Unified interface for other systems

1. Uniform interfaces are provided to enable communication with other devices.

Support flexible, speedy and cost-effective expansion

1. IP-based service platform is provided to allow flexible, speedy, and cost-effective service expansion. In addition, distributed service structure is supported.

Strong stability

1. Using high capacity of online transaction handling process technology, ensure system stability.

High performance

1. Innovative high speed input technology can satisfy the request of high performance system.

High run efficiency

1. Unique components software technology can ensure run efficiency of system.

Strong anti-jamming ability

1. Using anti-jamming technology, ensure performance of command.

High accuracy

1. Using intelligent guide technology, provide high accuracy of command.

High reliability

1. High reliability architecture provide non-stop running system.

Provide characteristic functions

1. The contact center provides a unified command and dispatch center and a unified platform for receiving alarms and handling emergencies.
2. Users can zoom and navigate in the e-map, and the e-map contents can be displayed and managed hierarchically.
3. The emergency site can be displayed precisely in GIS-based e-map. In addition, the optimal path for entering and exiting the emergency site can be worked out according to the traffic.
4. The PCC supports emergency planning to combine information management and decision-making support capacity.