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eSpace

What is eSpace？

Huawei eSpace is a new generation solution committed to providing enterprises with convergent communication and information services. It provides a couple of services such as instant message (IM), VoIP and instant conference via a PC client that shares the same number with a mobile phone. A subscriber can make calls or conferences, send SMs or MMs using the PC client in the same way as using a mobile phone. In addition, by using the plug-in technology, eSpace also can be integrated with related office services such as enterprise BBS and search functions to improve communication efficiency.
Designed to fulfill your enterprise demands, eSpace integrates multiple communication modes and provides different communication capabilities based on the uniform address book. The use of eSpace reduces enterprise communication costs, provides efficient communication modes, and improves the enterprise operation efficiency.

Bind enterprise customers tightly to operators by employing a PC client that shares the same number with a mobile phone, improve customer loyalty, attract more high-end enterprise customers, and increase shares in the enterprise service market.

Help to occupy enterprise desktops, increase revenues in the enterprise customer market, and increase the ARPU of enterprise customers by providing convergent communication services.

Make full use of the Internet to provide value-added services such as advertisements and BBS thus helping operators build a new profitable commercial mode and prepare for the operators for ICT convergence.

eSpace helps your enterprise to run efficiently, actively, and cost-effectively.

An employee, whose unique ID is the mobile number, can make or answer calls by logging in to the eSpace client on a PC or directly use the mobile phone.
eSpace uses intelligent routing to forward calls or messages to the online terminal of the called party.
Employees can send or receive point-to-point and real-time instant messages, which saves communication time.
eSpace client integrates multiple working systems, helping employees to complete work without switching to other applications.

Employees can hold instant voice conferences conveniently without reservation and record conferences to archive them.
Employees can participate in mobile multimedia conferences by using video devices and share multimedia documents during the conferences.
During conferences, employees can share the desktop, interact through electronic whiteboards, and vote on solutions.
Group chats, group short messages, or multimedia messages help employees to communicate easily and work more cooperatively.

Employees can make calls, hold conferences, and send messages anywhere to keep in contact and solve problems quickly.
Short messages and multimedia messages are integrated with the Lotus Notes and Microsoft Office Outlook, allowing employees to reply to important events and audit workflows anywhere.
Employees can keep in working state in any circumstance. If mobile phones lose signals or run out of batteries, they can use eSpace on a PC to keep in contact.

Using the mobile number as the unique ID of a user, eSpace unifies a user\'s mobile number with the user\'s eSpace account.
Users can easily use eSpace the same way they use mobile phones.
Both eSpace users and non-eSpace users can quickly and directly connect to each other.

Allow a user to create a personal address book, allows a secretary to create a team address book, supports data synchronization with the Lotus Notes address book.
Support to control the authority of using every function, thus achieve convenient, secure, and undisturbed communication.

eSpace integrates multiple communication modes such as instant messages, voice calls, video calls, short messages, emails, and conferences.

Based on a modular software structure, eSpace provides the SDK for third parties to develop or optimize add-ins and applications, and enables your enterprise to integrate it with working systems and workflows.