IPCC
We provide an integrated multimedia contact center solution for operators, government sectors and other industry customers including finance, energy, railway, and Internet. It helps customers quickly establish a stable, reliable, highly integrated, and low-cost multimedia marketing service platform.
Related Solution
Related Success Story
By deploying the Huawei IPCC Solution, China Merchants Bank (CMB) was able to establish its 95555 phone banking center as an award-winning multi-center contact platform that has greatly improved the bank's personalized customer service capabilities and core competitiveness.
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Determined to tackle the serious defects in its hotline system, the Shenzhen Municipal Government built a new call data center in the form of the 12345 Government Hotline Project in order to better serve residents.
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