NGBSS
Based on TM Forum Frameworx standard and SOA integration framework, we provide an end-to-end, out-of-the-box and best-of-suite solution, NGBSS, which can support operators to increase revenue and profit, improve operation efficiency, customer experience, and achieve sustainable business success.
NGBSS Solution

Based on TM Forum Frameworx standard and SOA integration framework, we provide an end-to-end, out-of-the-box and best-of-suite solution, NGBSS, which can support operators to increase revenue and profit, improve operation efficiency, customer experience, and achieve sustainable business success.

Challenges

Quantitative changes are driving qualitative changes in the telecom industry, especially in areas such as network infrastructure, services, business models, and the industrial environment. These changes pose unprecedented challenges to operators.

Firstly, revenues from traditional voice services are shrinking rapidly, yet revenues from broadband services are not rising enough to keep up with bandwidth increases. So, how can operators effectively increase ARPU and revenues from broadband services?

Secondly, in the All-IP era, terminals and content will be the major sources of revenue, and operators are likely to become mere delivery channels. How can they make bandwidth more profitable by controlling terminals and content?

Lastly, the telecom sector is entering a precise operation era which brings in a series of challenges. How can operators run long-tail services with low costs, pinpoint customer demands, improve marketing efficiency, lower service costs, optimize processes, improve end-to-end operation efficiency, and reduce TCO.

To improve competitiveness, operators need to begin a trip of business transformation.

Our Solution

Huawei NGBSS (New Generation Business Support System) solution is an end-to-end, out-of-the-box and best-of-suite solution based on TM Forum Frameworx standard, SOA integration framework and Huawei's rich experience. It assembles OCS/CBS, CRM, BI, IPCC, OSS, other relevant IT/CT components and Solution Integration, Managed Service, Professional Services, to construct customer-oriented solutions like Billing & Revenue Management, Customer & Product Management, Customer Insight & Customer Value Improvement, Customer Service Enhancement, etc. Its solution standpoint is "Simple, Open, Convergent, Agile, Smart."

Simple

  • Simplified architecture to solve Cobweb & Silo issues;
  • Simplified business process to enhance efficiency;
  • Simplified collaboration for smooth integration.

Convergent

  • Convergence in all services, customer categories, business models and whole value chain;
  • Charging & Billing, CRM&BI, Customer Service & Marketing;
  • Unified rating engine, data model and product management.

Open

  • Comply with TM Forum Frameworx;
  • Adopt SOA architecture and ESB;
  • Successful practice with partners.

Agile

  • Out-of-the-box & configurable solution;
  • Flexible workflow engine;
  • Best-of-suite solution delivery.

Smart

  • Real-time analysis of end users;
  • Precise and effective marketing;
  • Dynamic services and resource optimization.

Based on the above features, Huawei NGBSS can help operators by saving costs, improving efficiency, increasing revenues and optimizing business process, to achieve sustainable business success via Smart Operation and Efficient Support.

Applications & Benefits

Realizing Potential 

End-to-end solution helps operators achieve sustainable growth in the full-service, multi-network era, and gain a better position in telecom industry value chain.

Improving Competency 

Help operators design, develop and implement robust BSS that enables operators to increase competency.   

Delivering Success

Global application experience reference and localized customization ensure operators’ success.   

Maximizing TVO 

Shortened time-to-market, full range of convergence and unified platform help operators increase ARPU and Total Value of Ownership (TVO) with higher Return on Investment (ROI). Huawei NGBSS solution has been successfully applied at over 30 operators, such as China Mobile, Cell C, Vodafone, Telfort/KPN, MTN, Etisalat and Singtel, and is serving more than 300 million subscribers globally.

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