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2010 lssue 01
Discover how we address new O&M challenges and needs during business transformation, and read stories of our customers' success enabled by our professional service solutions.
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Editorial
Regardless of its true meaning, Collaboration can not be done by oneself. It has to be a group effort by forming alliance with a mutual relationship and well defined scope of cooperation. In Huawei we believe only through Collaboration, can we be a better partner to your business......
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Face to Face
Managed Services is contributing to an increased sales stream of Huawei. Head of Huawei Managed Services, Edward Zhou gives the introduction of how Huawei has made investments in global outsourcing strategy, both in building capabilities and enabling future growth areas......
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Managed Services is never an easy job. How can Huawei Managed Services successfully deliver and bring value to the telecom operators? Alex Li tells us that building trust with customer is always the key factor...
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In response to a growing bandwidth demand and increasing service diversity, what kind of service can help operators develop a forward-looking network technology evolution plan? Mr. Fu Yemao, a senior Huawei expert in network technology services, shares his viewpoint...
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Under the trend of All-IP convergence, operators are facing great challenges of capabilities' transformation. Mr. Song Lixin, a senior expert on Competence Development Services shares the proven cost-effective solution of competence development...
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Service Solution
More and more operators are moving toward network outsourcing service. It is not only the problem of YES or NO, but also the problem to choose a good provider and long-term partner...
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Nowadays, mobile data services are widely used. QoE over mobile data services is a key factor for mobile operators to win more subscribers. Huawei SQI solution found a way to build relationship between QoE and KPI to facilitate service quality improvement...
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Success Story
Accompanied with the significant market development, operators are facing more severe competition and higher requirements of network quality. Huawei provides the customer-tailored multi-vendor Managed Services solution to free Mobily from network complexity...
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In 2009, Huawei provided Managed Services to Aircel, using Huawei centralized Network Operation Center (NOC). Aircel made its presence in the greenfield circles and became a major PAN India mobile service provider...
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The transform from several single-vendor managed services contracts into multi-vendor managed services contract was not a simple and easy task, Huawei was expected to complete it for TIM within 45 days...
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Despite the intense competitive environment driven by the economic slowdown, Jazztel has managed to broadly over achieve its targets, getting ready for heavy growth with Huawei Managed Services...
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In 3G era, CMCC Zhejiang wanted to offer fresh service experiences to end users and on its new 3G network. Huawei SQI solution helped them to strengthen its market position and G3 brand image...
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Benefits from Huawei Competence Development Services Accompanied with TM’s NGN construction, TM equipped its workforce with relevant skill-sets to match the NGN O&M requirements...
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