2011 Issue 03
Discover how we address new O&M challenges and needs during business transformation, and read stories of our customers' success enabled by our professional service solutions.
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Editorial
The telecom industry is growing and evolving at an incredible pace, dramatically changing the way people communicate and transforming everyday life along the way.
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Face to Face
Dr. Leroy G. Blimegger Jr., head of Assurance & Managed Services at Huawei, explains what concerns do operators have in outsourcing their networks, and what does Huawei mean by E2E Managed Services, also the business values we bring to our customers through MS.
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Mr. LiuPeng,vice president for delivery and service of Huawei West Europe, introduces what are the main issues and challenges faced by operators in the region, and what are the Huawei key strengths for services in Europe.
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Service Solution
MSUP is officially certified as TM Forum Conformance, confirming that MSUP encompasses the best practice of the industry and demonstrating Huawei’s drive for operational excellence.
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The human resource is key to the success of a Managed Services project. One of the most important criteria is to be able to successfully integrate staff and transfer them into a new structure as well as ensure that talent is attracted and developed on an ongoing basis.
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Huawei E-iNOC is a Quality of Service (QoE) oriented, next generation Operation and Support System (OSS) developed to support Managed Services delivery and transformation.
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A Global Network Operations Center (GNOC) is acting as a large service delivery factory for network operation, and provides functions of assurance, fulfillment, operation support and readiness. GNOC operates multiple networks of different countries in a centralized location.
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Success Story
Huawei E2E (End to End) Managed Services Solution from Build to Operations helps Virgin Media UK improve entry to market in optical space with Virgin Media partner Arqiva.
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Huawei officially took the network maintenance tasks over from other vendors. Bharti Group's CEO used the word "Excellent!" several times when describing Huawei achievements. Our team was really honored for receiving such compliments.
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