Huawei is a leading global information and communications technology (ICT) solutions provider which established its Middle East headquarters over 10 years ago. Today Huawei Middle East is headquartered in Bahrain and has offices across 10 countries with over 3,800 employees—of whom over 64% are local hires. In the Middle East, Huawei is most actively involved in Bahrain, Kingdom of Saudi Arabia, UAE, Qatar, Oman, Kuwait and Pakistan.
The Middle East is one of the fastest growing regions for Huawei around the world. Huawei’s revenue from the Middle East in 2012 totaled USD$2.083 billion, an 18% increase over the previous year.
Huawei provides a broad range of tailored products, solutions and consulting services in the Middle East with all three of Huawei’s main business groups—Carrier Networks, Enterprise and Device—active in the region.
Huawei offers a range of custom products, solutions and consulting services for telecom operators across wireless, core networks, applications & software, fixed networks, terminals & devices, and professional services. Through years of development, Huawei has become the world’s trusted leader in the era of All-IP Convergence. In the Middle East, Huawei has invested considerable resources to consolidate its market presence, establishing a strong relationship with key operators such as: Etisalat, STC (Saudi Telecom Corporation), Zain, Batelco, du, Qtel, Mobily, Vodafone and many others.
By leveraging Huawei's strong R&D capabilities and comprehensive technical expertise, we create an open environment to cooperate with partners in the enterprise business domain. Huawei understands customer needs and is committed to providing wide-ranging and highly efficient ICT solutions and services for enterprise customers of all sizes. Our customers span various vertical markets, including government and public sector, finance, transportation, electric power, energy, commercial businesses, and ISPs. Huawei's leading solutions and services cover IP network infrastructure, unified communications and collaboration (UC&C), and cloud computing & data centres. Looking ahead, Huawei Enterprise will work with its global enterprise customers and partners to jointly embrace the challenges brought about by ICT transformations, build a favorable industry ecosystem, and promote the development of the ICT industry and society at large.
Huawei Device offers products covering a wide range of market sectors including mobile phones, mobile broadband devices, and home devices. With our primary focus on the consumer, Huawei Device is committed to creating the most influential smart device brands in the world by providing user-friendly mobile Internet experiences.
Huawei's vision is to enrich life through communication. By leveraging our experience and expertise in the ICT sector, we help bridge the digital divide by providing new opportunities to enjoy broadband services in the Middle East and around the world.
Huawei’s core values are deeply rooted in every aspect of our business. They are the internal driving force for the company and represent our commitment to the ICT ecosystem. These values enable us to provide effective services to our customers and to achieve our vision of enriching people's lives through communication.
Huawei exists to serve customers, whose needs are the motivation behind our development. We continuously create long-term value for customers by being responsive to their requirements. We measure our work against how much value we bring to customers, because we can only succeed through our customers' success.
We win customers' respect and trust primarily through dedication. It includes every effort we make to create value for customers and to improve our capabilities. We value employees' contributions and reward them accordingly.
Continuous improvement is required for us to become better partners for our customers, improve our company and grow as individuals. This process requires that we actively listen and learn in order to improve.
Openness & Initiative
Driven by customer needs, we passionately pursue customer-centric innovations in an open manner. We believe that business success is the ultimate measure of the value of any technology, product, solution or process improvement.
Integrity is our most valuable asset. It drives us to behave honestly and keep our promises, and, thus, win our customers' trust and respect.
We can only succeed through teamwork. By working closely in both good times and bad, we lay the foundation for successful cross-cultural collaboration, streamlined inter-departmental cooperation and efficient processes.
Commitment to Innovation
Every Huawei innovation stems from close interaction with its customers to understand their needs and market demands. Huawei annually invests an average of more than 10% of its total revenue into research and development (R&D), with the company maintaining a total of 16 R&D centers and 28 joint innovation centers worldwide. In 2012, Huawei invested USD$4.83 billion—or 13.7% of its total sales revenue—into research and development programs.
Middle East Milestones
- June 2013: Huawei launches Ascend P2 & Ascend Mate smartphones across Middle East
- April 2013: Huawei bestowed a special honor by King Saud University in KSA for the company’s exceptional contribution to the development of the Saudi ICT sector
- March 2013: Huawei and STC sign MoU for mobile broadband leadership
- February 2013: Huawei & Zain Kuwait launch first Joint Innovation Center
- February 2013: Huawei establishes first Middle East IT Competency Center in Bahrain
- February 2013: Huawei & Etisalat Group sign global agreement for consultancy services
- February 2013: Honored with “Middle East Product Innovation” award at GIL 2013 by Frost and Sullivan for achievements in the region's network security market
- January 2013: Huawei partners with Mobily on expansion project for 3G & 4G services in Kingdom of Saudi Arabia
- December 2012: Honored “Middle East Vendor of the Year Award” at CommsMEA Awards
- December 2012: Signed MoU with Menatelecom to deploy first 4G LTE network in Bahrain
- October 2012: Huawei Enterprise selected as the ICT solutions provider for the construction of Etihad Rail, the first railway line in the UAE
- October 2012: Huawei Device regional launch of MediaPad 10 FHD & Ascend D1 quad XL
- June 2012: Huawei Enterprise recognized for “Best Growth Initiative By A Vendor” at Reseller ME Partner Excellence Awards
- May 2012: Huawei and du complete UAE’s first 100 Gigabit trial
- March 2012: Huawei and Mobily announce the Middle East's first commercial Service Delivery Platform (SDP)
- March 2012: Honored as “Managed Services Provider of the Year in Telecoms” at Network World Middle East Awards
- November 2011: Honored “Middle East Vendor of the Year Award” at CommsMEA Awards
- November 2011: Huawei and International Turnkey Systems (ITS) finalize acquisition deal of ITS’ Business Support System (BSS) division
- October 2011: The first certified Long Term Evolution (LTE) training program in the Middle East region launched by Huawei in partnership with Etisalat Academy
- September 2011: Launched commercial LTE networks together with STC, Zain & Mobily in the Kingdom of Saudi Arabia
- February 2011: Signed a commercial contract with Etisalat to deploy the region’s first FDD-LTE network in the UAE
Corporate Social Responsibility
As one of the largest companies in the region, Huawei is committed to working with the industry and government organizations to increase mobile penetration while stimulating socio-economic investment through our Corporate Social Investment programs.
To provide the education and training necessary to help young engineers and telecommunications specialists contribute to the long term socio-economic growth of the region, Huawei has partnered with leading telcos to establish local training centers that provide expertise on the latest technology, regular workshops, and knowledge sharing. Huawei has also launched the region’s first certified LTE training program in partnership with Etisalat Academy, created Joint Innovation Centers with partners such as Zain Kuwait, and established a Middle East IT Competence Center in Bahrain.
Huawei also supports WiMAX and LTE Technology and Research Center with KACST in Saudi Arabia by providing equipment. For many years, Huawei has sponsored students from UAE universities and colleges chosen by the Ministry of Higher Education to study at the Huawei University in China. In Bahrain, Huawei has also signed an agreement with the government to support the Ministry of Labor in offering ICT training to as many as 1,000 Bahrainis a year whilst helping graduates to find work opportunities within the sector.
Huawei has also worked with Saudi operator STC to provide Key Event Assurance during Hajj for the past eight consecutive years, ensuring basic voice and SMS services during high-traffic periods.
Huawei currently abides by a publicly communicated CSR strategy based on the following eight pillars: bridging the digital divide, caring for employees, fair operation, environmental protection, social contribution, optimizing supply chain CSR management, stakeholder communication, and safe operation.